Proton Knowledge Center

How do I recover my account via cloud backup? (Google Drive or iCloud)

This guide would show you how to recover your Proton Wallet account using the backup key on Google Drive or iCloud.

Before starting

Let’s get started

  1. Tap "Log In" on the Home Screen.
  2. Enter your email address and password, then log in. 
  3. You will receive a one-time code in your email inbox. Enter that code when you see "Verify Email".

    If there is no Private Key present, then you will see this screen titled "Private Key Missing".

  4. Tap on "Import from Google Drive". iOS will read "Import from iCloud"
  5. Enter your Password you set when you backed up your Private Key to Google Drive or iCloud, then tap "Import".
  6. Select the Google Drive account that hold the Private Key backup (ignore for iOS).


    8. If recovered from Google Drive or iCloud successfully, you will be prompted to Set and Confirm a Pin Code.

   9. Congratulations! You've restored your Proton Wallet account by importing your Private Key from Google Drive.

ℹ️  If you are using Protonswap.com, log out and reconnect the device after restoring your account.

If you have any questions about this guide or just want to say “Hi”, you can always reach us here.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.